USSD
Codes
Build interactive mobile menus accessible from any phone. No internet required.
What is USSD
USSD (Unstructured Supplementary Service Data) is a session-based communication protocol that works on every mobile phone — feature phone or smartphone — without any internet connection. Users dial a short code like *123# and interact with a text-based menu in real time.
No Internet Needed
Works on every mobile phone — feature phones, smartphones, any network. Your entire audience is reachable.
Real-time & Interactive
Users navigate a live menu with instant responses. Collect data, process payments, or register users in seconds.
Cost-effective
No data charges for users. Pay per session — affordable for bulk campaigns, registrations, and daily interactions.
Common use cases
Millions of interactions happen every day via USSD. Here is how businesses use it.
Data Collection
Run surveys, polls, and feedback forms with a simple USSD menu. Responses are captured instantly in your dashboard — no paper forms, no internet, no app downloads.
- Multiple-choice & free-text inputs
- Real-time export to CSV / API
- Branching logic in menus
User Registration
Onboard customers via USSD without requiring a smartphone or data bundle. Capture name, ID number, location, and more through a guided menu flow.
- Self-service registration flow
- Verify via OTP or PIN
- Sync with your CRM or database
Bill Payments
Accept payments directly via USSD using mobile money integration. Customers select a bill, enter the amount, and confirm — all within the USSD menu.
- M-Pesa & mobile money integration
- Instant payment confirmation
- Receipt sent via SMS
How it works
Get your USSD service live in three simple steps.
Design Your Menu
Use our dashboard to build your USSD menu tree — questions, options, logic flows. No coding needed.
Get a Short Code
We assign a dedicated USSD short code (e.g., *123#) for your service. We handle all operator approvals.
Go Live & Track
Launch your service and monitor every session in real-time — responses, drop-offs, completion rates, and more.
Frequently asked questions
Ready to build your USSD service?
Get started with free trial credits and launch your interactive USSD menu today. No credit card required.